Please note that delivery is subject to stock availability.

The information below is in relation to orders placed via the website.

The Huws Gray Group are committed to delivering excellent customer service at all times and we aim to get your products delivered as smoothly and efficiently as possible. Local deliveries are made from your nearest branch, ensuring that you receive the best service from start to finish.

When using Huws Gray online, please provide your postcode to ensure stock availability is accurate for your location.

Depending on stock availabilty, your selected branch may be changed to ensure the delivery is fulfilled.

If you are aware of any road access or weight limits near to your location that may impact large item orders, please let our local delivery team know by contacting your local branch or

All orders placed after 5pm on weekdays will not be proccesed until the next working day, for orders placed after 5pm Friday and through out the weekend will not get processed until the next working day.

Help with delivery

If no delivery option or product is available for selection, or your query is related to an order placed directly with your branch, please contact your local branch.

For any delivery enquiries regarding your online order, please contact

Items currently on extended lead times

The categories below are currently on an extended lead time due to supply issues: 

If these products are in stock at your local branch the lead time will be normal.

Delivery types

Local delivery is available for the majority of products from your local branch. Our drivers can deliver a range of items including heavy goods and large materials such as timber. (Please let our team know of any road access or weight limits near to your location that may impact delivery.)

Delivery Time: We aim to deliver your order within 2-3 working days (this would be from the day the order is processed). Our delivery days would be Monday-Saturday (Saturday Deliveries would be before 12pm) 

Delivery Cost: £10.00 (Free if order is over the value of £100)

Delivery Postcodes: To find out which branch is closes to you please use our branch locator here. Each individual branch has it's own geographic area that it covers for delivery purposes.

Delivery FAQ's/ Further Information

Will all my items be delivered at once?
If your order consists of many different products, they may not all arrive at the same time. This is due to certain products being shipped from different locations, some may be shipped from the nearest Huws Gray branch, others direct from the supplier. Rest assured, we will keep you notified about your order and when you can expect delivery of your items.

I've ordered goods and they haven't arrived - my tradesman is on-site but can't complete the work
We aim to deliver goods to you within the time indicated by us on the relevant product page on our website. However, from time to time situations may arise that are beyond our control therefore Huws Gray Group strongly recommend you should always await delivery of the goods before you contact a tradesman to carry out any relevant work. Huws Gray Group shall not be held responsible for any costs incurred from tradesmen being on-site before the goods have arrived.

Where will you off-load my goods?
Goods will be offloaded at nearest flat-surfaced kerbside. The driver will not be responsible for getting your goods into the property.